Olivia Lira, HR Services Specialist

Olivia’s path at TEAM:
Olivia joined TEAM in 2019 as an Administrative Assistant. Shortly after, she began assisting service teams with translation and support for Spanish-speaking clients and employees. In 2019, she was promoted to Client Services Coordinator, and then to Client Services Specialist in 2020. After developing an interest in HR, she began assisting the HR team with Spanish support for inquiries and escalations. Her interest grew into a passion, and in 2022 she completed her SHRM-CP certification using TEAM’s educational stipend. She was subsequently promoted to HR & Client Service Specialist in 2022. In 2023, she fully transitioned her responsibilities to HR and now serves as an HR Services Specialist and is continuing to use TEAM’s education stipend to become a certified EEOC Investigator. Olivia has also been instrumental in leading TEAM’s Diversity, Equity, and Inclusion efforts. She is a passionate advocate for non-English speakers and provides daily support to TEAM’s Spanish-speaking clients and employees. She has also spearheaded TEAM’s language inclusion efforts over the past several years, engaging a 3rd party translation service and doing regular training for the TEAM on resources and best practices in this area. 

The TEAM experience in her words:
“Working for TEAM has been an unmatched experience. In my time at TEAM I’ve been able to identify a career path and make plans for my future. Not only have I been given the opportunity to grow and develop as a professional, I’ve been encouraged and supported every step of the way. I’ve also developed lifelong friendships with many of my colleagues. It’s really something to know that even on the hardest day you will have the guidance and support from people who care about you and the work we do together. Even more, the work we do at TEAM feels meaningful, and that’s something that can be hard to find.”