Rachel brings to TEAM her experience working in Fortune 50 companies across client services, operations, strategy, and business development. Rachel is passionate about delivering high-quality service and outstanding experiences for clients, partners, and team members alike. Rachel joined TEAM as Director of Client Services and also previously served as TEAM’s Chief Operating Officer. Rachel holds an MBA from the Stanford Graduate School of Business and a BA from Harvard University.
Josh has been a founder, executive, investor and board member in a variety of related businesses and brings extensive experience in risk management, outsourced business processes and caregiver services to TEAM. His most recent companies include a financial services firm serving patients and caregivers and an insurance services company, both of which expanded via a focus on providing fanatical client service. Josh received his MBA from the Stanford Graduate School of Business.
CFO and Head of Strategy
Cullen has an extensive background in strategy and financial consulting, with experience across industries, including multiple leading healthcare and service businesses. He brings a passion for results and client service to TEAM. Cullen holds an MBA from the MIT Sloan School of Management and a BA from Dartmouth College.
Chief Customer Officer | Head of HR
Cheryl oversees TEAM’s client service, human resources, and compliance functions. She joined TEAM in 2014 as the company’s HR Manager and also previously served as Director of Client Services and HR. Cheryl brings nearly 20 years of experience delivering client-focused solutions and HR expertise to companies of all sizes and across several industries. She combines her passion for providing impeccable service and account management with her strategic HR thought partnership. Cheryl holds a Bachelor of Arts degree in Communications from San Diego State University.
Vice President of Client Outreach
Michael oversees TEAM’s Client Outreach efforts, working to develop new client relationships and strengthen TEAM’s existing partnerships. He has extensive client-facing experience as an Enterprise Sales Executive at a Fortune 10 healthcare company, as well as expertise in account management, marketing, and business development. Michael holds an MBA from UNC’s Kenan-Flagler School of Business and a BBA from the University of Notre Dame.
Director of Technology
Julie brings over 20 years of experience working in the Information Technology space on various IT applications and software implementation projects. She has implemented ERP systems across Accounting, HR, Payroll, Learning Management, Time and Attendance and Community Development software. Julie began her career as a Business Systems Analyst and has also served as Project Manager, IT Manager, Applications, and PMO Director. Julie graduated with her MBA from Wayne State University and obtained her Project Management Professional Certification from the Project Management Institute.
Senior Client Services Manager
Julian oversees TEAM’s Client Service operations. He is passionate about enabling operational efficiency, creating outstanding customer experiences, and helping his team to deliver timely and accurate payroll solutions. Coming most recently from the staffing industry, Julian brings to TEAM management experience across payroll, client service, and operations. He is a Certified Contingent Workforce Professional.
Payroll & Tax Manager
Erica oversees TEAM’s Payroll and Payroll Tax operations. She brings to TEAM 15 years of experience in the payroll and tax accounting industry. Erica has extensive knowledge in payroll operations and payroll system implementations, multi-jurisdictional payrolls, timekeeping systems, and payroll tax compliance. She brings an enthusiastic approach to providing excellent customer service by ensuring deadlines are met accurately and efficiently.
Human Resources Manager
Ally manages TEAM’s Human Resources department, leading the HR strategy in support of TEAM’s vision for unparalleled client service and expert risk management solutions. She oversees core HR functions to ensure they are carried out in a compliant and efficient matter. Ally brings with her 10 years of professional HR experience, having worked with diverse organizations across the public, retail, and hospitality industries. She combines her passion for exceptional service with specialized HR expertise in coaching, compliance, workplace investigations, and conflict resolution. Ally holds a Bachelor of Arts in Communication from the University of California, San Diego.
Chief of Staff
Donelle serves as Chief of Staff to the CEO. She joined TEAM in 2015 as an Administrative Assistant and has since held a number of roles spanning operations, payroll, and client service. Donelle’s current responsibilities include client relationship management as well as company-wide support across operations, reporting, and technology. Donelle brings an analytical perspective and passion for process improvement to her role and supports TEAM’s values through a dedication to creative problem solving and customer service.
Carol oversees TEAM’s accounting and tax departments. She brings over 20 years of experience as a Controller for national and local organizations. Carol obtained her CPA license in Minnesota and worked for national and regional CPA firms for eight years in the audit and tax departments. In addition to her accounting expertise, Carol brings a customer service orientation and a passion for process improvement.
Emily oversees TEAM’s operations in San Diego. She joined TEAM in 2019 and brings with her over ten years of experience managing projects, leading system implementations, and providing excellent customer service. She combines her passion for empowering employees and her exceptional attention to detail to maintain a compliant and welcoming office environment. Emily holds a Bachelor of Science degree in Business Administration with an emphasis in Management from San Diego State University.